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Privacy Policy

Learn Isle Privacy Policy

Last Updated: March 23, 2025

Thank you for choosing Learn Isle. Learn Isle is an educational mobile game designed for children ages 5–9. This Privacy Policy explains how Grid Solution BiliÅŸim Ve Yazılım Ticaret Limited Åžirketi (“Grid Solution”, “we”, “us” or “our”), the developer of Learn Isle, collects, uses, stores, and discloses information when you use the Learn Isle mobile application (“App”). It also describes your rights and choices regarding this information. We are committed to protecting your privacy and complying with all applicable laws, including the U.S. Children’s Online Privacy Protection Act (COPPA), Turkey’s Personal Data Protection Law (KVKK), the EU General Data Protection Regulation (GDPR), and relevant privacy laws in Singapore, Malaysia, and South Korea, especially those protecting children’s data.

By using Learn Isle, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App. If you have any questions, you can contact us at contact@inpocket.ai or +90 538 399 45 22.

1. Information We Collect

We minimize the personal information collected through Learn Isle, particularly because our users are young children. The information we may collect falls into these categories:

  • Anonymized Gameplay Data: We collect non-personal, anonymized data about how the game is used. This includes game progress, scores, session duration, in-game actions, and other gameplay statistics. This data does not directly identify your child – it is aggregated or de-identified and used to help us understand game performance and improve the App’s educational content.

  • Device and Technical Information: When the App is used, we may automatically collect basic technical information such as the type of device, operating system version, unique device identifiers, and general geographic region (country or city). We may also collect IP address and log information (e.g. time of access, app features used). This information is collected solely for internal support operations (like optimizing compatibility and preventing fraud) and is not used to personally identify any user.

  • Parent-Provided Contact Information (Optional): Learn Isle may offer an optional parent section where a parent or guardian can provide their email address and/or phone number. We do not collect personal information from children directly. Any personal contact information is collected only from the parent or guardian, and providing it is optional. For example, a parent might provide an email to create an account for syncing progress or to receive updates about the child’s learning progress or new features. The App does not ask children to enter personal details like their name, address, or contact information.

  • Support Correspondence: If a parent or guardian contacts us for support or feedback (for instance, via email or phone), we will collect the information provided in that communication (such as the parent’s name, contact info, and the content of the inquiry). This information will be used only to respond to the inquiry and provide support.

No Special Categories of Data: We do not collect any sensitive personal data such as social security numbers, financial information, or information about race, religion, health, or biometric identifiers. We also do not knowingly collect location data precise enough to identify a specific address. All data collected is limited to what is necessary for the App’s functionality and compliance with law.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Operate and Improve the App: Anonymized gameplay data and technical information are used to run the game, ensure it functions correctly on different devices, and fix errors or bugs. This data also helps us understand how users engage with the educational content so we can improve game levels, difficulty, and features. For example, we might analyze which puzzles are most played or where users have difficulties, and use that insight to enhance the game experience.

  • Educational Feedback: We may use gameplay data to provide feedback to parents about their child’s learning progress. For instance, the App might show a parent dashboard or send an optional progress report email (if the parent has provided contact info) summarizing the child’s achievements or areas of improvement. Any such use will be aggregated and non-personal, or shared only with the parent or guardian who provided the contact.

  • Communication with Parents: If you (the parent/guardian) choose to provide an email or phone number, we will use it to communicate with you. This may include:

    • Sending you updates about the App, such as new features, content releases, or important changes to this Privacy Policy.

    • Responding to your inquiries or support requests.

    • Sending educational resources or tips related to your child’s learning (only if you have opted in to such communications).

    We will not use your contact information for marketing purposes unrelated to Learn Isle unless we explicitly ask for and receive your consent. You can opt-out of non-essential communications at any time (see the “Parents’ Rights” section below).

  • Compliance and Protection: We may use collected information to ensure compliance with our Terms of Service and applicable laws. For example, technical data like IP addresses may be used to protect the security of the App, prevent fraud or unauthorized access, and to detect or investigate violations. We also use information as necessary to respond to legal obligations, such as demonstrating our COPPA compliance if asked by authorities, or to comply with requests from regulators under laws like KVKK, GDPR, PDPA, or PIPA.

  • Internal Analysis: We may perform internal analysis and analytics on an aggregated basis. For example, we might generate reports on how many users are active in certain countries or how engagement varies by time of day. This helps us make informed decisions about improving content, adding levels, or scheduling server maintenance. These analytics do not identify individual children and are only used internally.

We do not use any personal data for automated decision-making or profiling that could significantly affect users. All processing of personal information (such as a parent’s email) is based on appropriate legal grounds: for instance, we rely on parental consent (provided when you input your email or phone number) to use your contact information, and we rely on legitimate interests to use anonymized or technical data to improve our services (in a way that does not override children’s rights and freedoms). If we ever need to process personal information for a new purpose not described above, we will update this Policy and, if required by law, seek additional consent.

3. How We Share and Disclose Information

We understand the importance of keeping your and your child’s information private. We do not sell or rent personal information to third parties. We only share information in the limited circumstances described below:

  • Service Providers: We use trusted third-party companies to help us operate and enhance Learn Isle. These service providers may include:

    • Analytics services (to help us aggregate and analyze usage data and improve the game’s content and usability).

    • Cloud storage and hosting providers (to securely store data or enable online features of the App).

    • Customer support tools (to manage support inquiries if you contact us).

    • Other technical partners that assist in maintaining the App (such as crash reporting services or database services).

    These third parties will have access to only the information necessary to perform their tasks on our behalf (for example, an analytics provider might process gameplay event data). They are contractually obligated to safeguard your information and not use it for any other purpose. We require that all our service providers comply with applicable privacy laws, especially when handling children’s data. For instance, any analytics tool we use will be configured in a manner compliant with COPPA and similar laws (using data only for internal operations and not for profiling or targeted advertising).

  • Affiliates and Corporate Transactions: In the event that Grid Solution (the company) is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the succeeding entity or combined with the acquirer’s assets. If such a transfer occurs, we will ensure the new owner honors the commitments we have made in this Privacy Policy with regard to your and your child’s information. We will also notify you (for example, via a notice in the App or an email to parents who have provided contact info) of any change in ownership or use of personal information, as well as any choices you may have regarding that information.

  • Legal Requirements and Safety: We may disclose information if we have a good-faith belief that such action is necessary to:

    • Comply with the law or legal process: This includes responding to court orders, warrants, or requests by government or regulatory authorities, including to meet national security or law enforcement requirements. If any authority under laws like COPPA, KVKK, GDPR, PDPA, or PIPA requests information and we are legally obligated to provide it, we will comply after verifying the request’s validity.

    • Protect rights, property, or safety: We may share information to enforce our terms and policies, address fraud, security, or technical issues, or protect the rights, property, and safety of our users, children, parents, or the public. For example, if someone’s behavior poses a threat to others or is malicious (like attempting to hack the app), we may share relevant data with law enforcement.

  • With Parental Consent: Outside of the scenarios above, we will not share your child’s personal information with any third parties unless we have a parent’s explicit consent. If in the future Learn Isle offers features that involve sharing personal data (for example, posting a child’s artwork or scores on a public board), such features will be entirely optional and require parental activation and consent. At this time, Learn Isle does not disclose any personal information about children publicly or to third parties except as described (service providers or as required by law).

  • Aggregated or Anonymized Data: We may share aggregated data that cannot identify any individual (for instance, "10,000 users played this level") with partners, educational researchers, or the public to showcase app usage or learning outcomes. This data will contain no personal information and is used for analysis, academic research, or marketing of the App’s effectiveness.

Rest assured, any third parties we work with are carefully selected to ensure they have strong privacy and security practices. We remain responsible for the handling of your personal information by all such third parties acting on our behalf.

4. Data Security

We take your and your child’s data security seriously. We have implemented administrative, technical, and physical safeguards to protect the information collected through Learn Isle against loss, misuse, and unauthorized access or disclosure.

  • Encryption: Any personal data transmitted by the App (such as a parent’s email address, if provided) is encrypted in transit using industry-standard security protocols (like HTTPS). We also store any personal information in secure environments, and we encrypt sensitive data at rest where appropriate. For example, if we store your email or phone number in our database, we use encryption or hashing to add an extra layer of protection.

  • Access Controls: Internally, access to personal data is restricted to authorized personnel who need it to operate or improve the App. Our team members are trained on the importance of privacy and are bound by confidentiality obligations. Access to administrative tools and databases is protected by strong authentication measures, and we regularly review who has access to ensure it remains limited to necessary staff.

  • Secure Infrastructure: We use reputable cloud and hosting providers that comply with high security standards. These providers employ measures such as firewalls, intrusion detection systems, and regular security audits. We keep our software and systems updated to protect against security vulnerabilities, and we perform routine monitoring for potential threats.

  • Payment Safety: Learn Isle is a free educational app and does not process any payments or financial transactions within the app (no in-app purchases at this time). Thus, we do not handle credit card information or banking details. If this ever changes, we will implement compliant payment processing through trusted third-party processors and update this Privacy Policy accordingly.

  • Incident Response: Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach or security incident affecting personal information, we will act promptly to contain and investigate the issue. We will also notify affected users and/or their parents and the appropriate authorities as required by law (for example, under GDPR we would notify the relevant Data Protection Authority, and under KVKK we would inform the Turkish Personal Data Protection Authority, if applicable, within the legally required timeframes).

While we strive to protect your information, it’s important to also protect yourself. We encourage parents to maintain the confidentiality of any credentials (if the App uses a login for parents) and to supervise their children’s use of any online device.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by law. Because Learn Isle collects minimal personal data, our retention practices are as follows:

  • Gameplay and Usage Data: Anonymized gameplay data that cannot identify a user may be stored indefinitely for historical analysis and to improve the App over time. This data is not subject to deletion requests since it’s not personally identifiable. However, we periodically review our stored analytics and may purge or further aggregate old data to ensure we do not keep more than we need.

  • Parent Contact Information: If you provide an email or phone number, we will retain this information for as long as your account is active or as needed to provide you services (e.g., sending you updates). If you choose to delete your account or withdraw consent for us to hold this information (see "Parents’ Rights" below), we will promptly delete your contact information from our active systems. We may retain a hashed or securely stored record of your email/phone in our suppression list to honor opt-out requests (so we don’t accidentally send you emails in the future) or as required to comply with legal obligations.

  • Support Communications: Information you provide when contacting us (such as emails) may be retained for a short period necessary to address your request and for our internal record-keeping. Typically, once your issue is resolved, we do not retain the details of the conversation longer than necessary, except if needed for legal purposes (e.g., to demonstrate how we handled a data request).

  • Backups and Legal Requirements: Even after deletion of personal data from our active database, copies may remain in backup storage for a brief period (due to routine backup procedures). These backups are securely stored and only accessed if needed for disaster recovery. In addition, we might retain information if necessary to comply with legal obligations, resolve disputes, or enforce our agreements. For example, if a law requires us to keep certain logs for a period of time, we will comply with that requirement.

When we no longer have a legitimate need or legal obligation to retain your personal information, we will securely dispose of it. We will either delete it, anonymize it, or if deletion or anonymization is not feasible (for example, stored in backups), we will securely store it and isolate it from further use until deletion is possible.

6. Children’s Privacy (COPPA and International Child Privacy Laws)

Protecting children’s privacy is core to our mission. Learn Isle is designed for young children, and we strictly limit what personal information we collect from child users. We adhere to the U.S. Children’s Online Privacy Protection Act (COPPA) and similar child data protection laws around the world.

  • No Personal Information Collected from Children: In compliance with COPPA, we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. The App is structured so that children can enjoy the educational content without providing any personal details. We do not ask children to enter their names, addresses, photos, or contact details. The only personal data that might relate to a child (such as a parent’s contact info or an account identifier) is provided by the parent or guardian, not the child.

  • Parental Consent: Because we currently do not collect personal data directly from children, we do not require a separate verifiable parental consent (VPC) mechanism within the App for children’s use. Any optional features that involve personal data (like creating a profile or receiving progress reports) are initiated by the parent in the parent section of the App. By providing your email or phone number, you as the parent are consenting to our collection and use of that contact information for the purposes described. If in the future we introduce new features that would collect personal information from a child (beyond the scope of COPPA’s “internal operations” exception), we will first update this Privacy Policy and implement a verifiable parental consent process as required by law.

  • Limited Use of Persistent Identifiers: COPPA and other child privacy laws recognize that certain technical identifiers (like device IDs or cookies) may be collected to support the internal operation of an app. We may collect and use such identifiers only for internal purposes such as maintaining user login (if any), analyzing usage, or protecting security. We do not use identifiers to track children across different apps or websites, nor do we use them for behavioral advertising. All usage of persistent identifiers in Learn Isle is solely to provide functionality or improve the App experience in accordance with COPPA’s allowances.

  • If a Child Contacts Us: In the event that a child were to send us a message or email (for example, asking a question), we will use that information only to respond directly to that child once and then delete or anonymize the contact information. This is consistent with COPPA’s one-time contact exception. We encourage children not to contact us directly but to have their parent do so on their behalf for any support needs.

  • Knowledge of Child Information: If we become aware that we have inadvertently collected personal information from a child under the age of consent (such as if a child manages to enter personal details into a free-form field not intended for such data) without parental consent, we will take immediate steps to delete that information from our servers. If you believe your child may have provided us personal information without your consent, please contact us right away (see the “Contact Us” section below), so we can investigate and delete any such data.

  • International Age Considerations: We recognize that “child” may be defined differently by various laws. We choose to apply the most protective standards. Therefore, our policy is to obtain parental consent for any personal data processing of users under 13 years of age at a minimum. In some jurisdictions, the required age for parental consent is higher:

    • Under the EU GDPR, parental consent is required for processing personal data of children under 16, although individual member states may set a lower age not below 13. We abide by the local age limit where the user resides (for example, in the UK this is 13; in Germany it’s 16).

    • In Turkey (KVKK), while the law does not set a specific age, minors generally cannot give valid consent. We treat children under 18 in Turkey as requiring parental consent, with particular emphasis on those under 13 as especially protected.

    • In Singapore and Malaysia, laws require parental or guardian consent for processing data of minors. We assume any user under 13 in Singapore, and under 18 in Malaysia, requires parental involvement. Practically, since Learn Isle targets ages 5–9, we always seek parental consent in these countries.

    • In South Korea, the Personal Information Protection Act requires parental consent for children under 14. We comply with this by ensuring that any personal data relating to a Korean child user is only collected from or authorized by the parent or legal guardian.

    By implementing a blanket rule of parental consent for young users, we ensure compliance with COPPA and these international regulations. If you are a child under the age of consent in your region, please do not send us any personal information about yourself — ask your parent or guardian to contact us if needed.

This Children’s Privacy section of our Policy is intended to clearly inform parents of our practices with regard to children’s personal data. If you have any questions about children’s privacy or our practices under COPPA or other laws, please contact us. We are happy to provide further details or assistance to ensure your child’s privacy is protected.

7. Parents’ Rights and Control

We want parents to be in control of their child’s personal information. If you are a parent or legal guardian of a Learn Isle user, you have specific rights under COPPA and other data protection laws to review, manage, or delete your child’s information. We have outlined those rights and how to exercise them below:

  • Right to Review Information: You have the right to know what personal information we have collected about your child. Because our data collection from children is very limited (and mostly anonymized), this typically would mean information like any persistent identifier tied to the child’s device or any content the child might have generated in the app (if applicable). You also have the right to know what information we hold about you as a parent (such as your email if you provided it). If you would like to review or confirm what data we have associated with you or your child, please contact us with a request (see “How to Exercise Your Rights” below). We will take steps to verify that you are the parent or guardian and then provide you with the information in a readable format.

  • Right to Delete Information: You can request that we delete any personal information we have about your child (or about you, in your role as parent account holder). For example, if you previously provided an email and now want it removed, or if you believe we have inadvertently collected some personal data about your child (like a support message), you can ask us to delete it. Note that truly anonymized data (which is not linked to any personal identifier) may not be deletable because we cannot identify it as your child’s, but any data that is identifiable to your child (even if via a device ID) will be erased or de-identified upon your request, except to the extent we are required to keep it by law. Deleting certain data (like a parent contact or an identifier) may result in the loss of account-related features or saved progress, so we will inform you of any such consequences to ensure you want to proceed.

  • Right to Withdraw Consent: If you have given consent for any optional data collection or use (for instance, receiving progress report emails or any future feature where you consent to data use), you have the right to withdraw that consent at any time. This includes opting out of marketing emails or newsletters from us – every non-essential email we send will have an unsubscribe option, or you can contact us directly to be removed from our list. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it may limit our ability to provide certain services (for example, if you withdraw consent for us to use your email, we will no longer be able to send you progress updates).

  • Right to Correct/Update: If you believe that any information we have about you or your child is inaccurate or out-of-date, you have the right to request a correction or update. For example, if you changed your email address or phone number and are still using the app, you can update it through the app’s parent settings (if available) or by contacting us to correct our records.

  • Right to Restrict Processing: In some jurisdictions (like the EU under GDPR), you have the right to request that we restrict processing of your or your child’s data in certain circumstances – for instance, if you contest the accuracy of the data or object to our processing. While our app’s data processing is minimal, if you have concerns about any analysis or internal use we are doing, you can let us know and we will consider how to restrict or pause processing as required.

  • Right to Object: You have the right to object to certain types of processing, such as processing for direct marketing or, in some cases, for legitimate interests. As mentioned, we do not engage in much of such processing, but if, for example, you object to us using anonymized gameplay logs for internal improvement, we will evaluate your request (though truly anonymized data may not be subject to objection rights as it is not personal).

  • Data Portability: If you are in a region like the EU where it applies, you may request a copy of personal data in a portable format (applicable only to data you provided to us, like your email, or data generated by your child’s activities that is tied to an account). Given the limited data we have, this might simply be a summary of gameplay progress linked to a device or account. We will provide this in a machine-readable format if requested and if required by applicable law.

How to Exercise Your Rights: To exercise any of the rights above, please contact us at contact@inpocket.ai with the subject line “Privacy Request” and provide us with enough information to verify you are the child’s parent or guardian (we may ask for your username, the child’s in-app nickname if one exists, or other information that only the parent would know). You can also reach us by phone at +90 538 399 45 22. We may need to ask for additional verification or information to ensure the security of these requests (for instance, we might send a confirmation email or call back). We will respond to your request within a reasonable timeframe and in accordance with applicable laws (for example, GDPR typically requires a response within one month; KVKK in Turkey also has specific timelines).

No Fee Generally Required: Exercising these rights is typically free of charge. However, if a request is manifestly unfounded or excessive (for example, repetitive requests without basis), we may charge a reasonable fee or decline to comply as permitted by law, but we will explain why.

Parents’ Oversight: We encourage you as a parent to be involved in your children’s online activities. If you do not want your child to use the App at all, you may choose to delete the app from their device. If you want to allow usage but monitor it, consider using device parental controls to limit screen time or in-app purchases (note: Learn Isle has no in-app purchases or social features at this time). We are always open to feedback from parents on how to improve our privacy and parental control features.

8. International Data Transfers

Learn Isle is offered globally, and the information we collect may be processed and stored on servers in multiple countries. For example, if you are located outside of Turkey (where our company is based), your and your child’s data might be transferred to and processed on servers in Turkey or other jurisdictions (such as the European Union or the United States) where our service providers operate. Likewise, if you are in the EU or UK, your data might be transferred outside of your country, including to Turkey. We take steps to ensure that international data transfers are protected and lawful:

  • Compliance with Cross-Border Transfer Laws: Whenever we transfer personal data out of the country of origin, we ensure a similar degree of protection is afforded to it. For example:

    • If we transfer data from the European Economic Area (EEA) to outside the EEA (or from the UK abroad), we will do so in accordance with GDPR requirements. This may involve transferring to countries that the European Commission has deemed to have an adequate level of data protection, or using standard contractual clauses (SCCs) or another lawful transfer mechanism to ensure your data remains protected.

    • For transfers from Turkey, we comply with the KVKK regulations on international data transfers. Typically, this means we will either seek your explicit consent for the transfer, or rely on approved mechanisms or exceptions under Turkish law. We also monitor guidance from Turkey’s Personal Data Protection Authority to adapt to any new requirements.

    • If we transfer or allow access to data in Singapore, Malaysia, or South Korea, we will follow their respective laws. Singapore’s PDPA requires that overseas recipients provide a standard of protection comparable to the PDPA; Malaysia’s PDPA restricts transfers to certain approved locations or requires consent; South Korea’s PIPA requires notice and consent for certain international transfers. We will handle your data in line with these rules. Generally, by using our App or by providing us personal information, we may rely on your implied consent for transfer when that is a valid legal basis, and in all cases, we work to ensure the recipient of the data upholds privacy protections.

  • Safeguards: In all cases, we implement contractual and technical safeguards with recipients of your data. Our service providers are bound by data processing agreements that include privacy and security obligations reflecting the standards of GDPR, KVKK, and other applicable laws. We limit what data is transferred in the first place – often, only non-personal or pseudonymized data is transferred when possible. If your data is transferred to the United States or another country, it will be protected under the agreements we have with our service providers (such as standard data protection clauses approved by regulators).

  • Notice to Users in Other Jurisdictions: By using Learn Isle, you understand that your personal information may be transferred to our facilities and those third parties with whom we share it as described in this policy, which may be located in other countries. These countries may have data protection laws that are different from those of your country, and in some cases, may not be as protective. However, our handling of your personal information will at all times continue to be governed by this Privacy Policy and the commitments we make to you. Where required by law, we will obtain your consent for such transfers.

If you have questions about our international data transfer practices, please contact us. We can provide additional details on how your data is protected in transit and in the destination country.

9. Your Privacy Rights in Different Regions

We strive to comply with privacy laws in all jurisdictions where we operate. In addition to the parents’ rights outlined above (Section 7), which cover most individual rights, here are some region-specific disclosures and rights that may apply to you:

  • Turkey (KVKK): Under Turkey’s Law No. 6698 on the Protection of Personal Data (KVKK), individuals (or their guardians for minors) have rights to be informed about data processing, access data, rectify inaccurate data, erase or destroy data, object to certain processing, and to request compensation for unlawful processing. Grid Solution, as the data controller for Learn Isle, respects these rights. Parents in Turkey can exercise these rights on behalf of their children. We provide the required Clarification Text (Aydınlatma Metni) through this Privacy Policy, explaining our data processing. If you are in Turkey and have any requests under KVKK, please contact us – we will respond within the legal time limit (usually 30 days after receipt of request).

  • European Union/EEA (GDPR): If you are in the EU or EEA, you have robust data subject rights under the GDPR, which include all those mentioned in the "Parents’ Rights" section (access, rectification, erasure, restriction, objection, data portability, and not being subject to automated decisions). You also have the right to lodge a complaint with your country’s Data Protection Authority (DPA) if you believe we have processed your personal data in violation of the law. Our legal bases for processing your data are: consent (for any personal data of children via parents, and for communications), legitimate interests (for anonymized usage data and basic analytics, balancing it against user privacy), and compliance with legal obligations (for handling data subject requests or regulatory requirements). We do not process data for purposes outside those disclosed. If we ever were to rely on “legitimate interests” for something that involves personal data of a child, we would take extra care to assess and document that this does not risk the child’s rights and would seek consent if required.

  • Singapore (PDPA): Under Singapore’s Personal Data Protection Act, individuals have the right to access and correct their personal data, and to withdraw consent to its use. As the parent of a child user, you may exercise these rights on behalf of your child. We will provide access to the personal data we have (if any) and correct it upon verification of your identity. Note that PDPA also includes obligations on us such as not retaining personal data longer than necessary and protecting personal data – which we adhere to as described in this Policy. If you’re in Singapore and have concerns, you may contact Singapore’s Personal Data Protection Commission (PDPC), but we encourage you to reach out to us first to resolve any issue.

  • Malaysia (PDPA 2010): Malaysia’s Personal Data Protection Act 2010 grants individuals the rights to access personal data and correct inaccuracies, as well as the right to withdraw consent. Marketing communications in Malaysia require consent (which we obtain from you if we send any). If you are in Malaysia, any personal data of your child is processed with your consent and only for the purposes outlined. You may contact us to access or correct your data. Malaysia’s law also sets out Personal Data Protection Principles which we follow (such as having a lawful purpose, limiting data to that purpose, ensuring data security, etc.). Note that Malaysia currently requires consent for transfers of personal data abroad unless to approved countries; by using our App and providing information, we consider that you have consented to the necessary cross-border transfer, but we still safeguard your data as explained.

  • South Korea (PIPA): South Korea’s Personal Information Protection Act provides individuals with rights similar to GDPR – access, correction, deletion, and the right to withdraw consent. For children under 14, these rights are exercisable by the legal guardian. If you are in South Korea, we will specifically obtain your consent for any collection of your child’s personal data and for any overseas transfer (as required by law). You have the right to request access or deletion through our contact channels. We also abide by Korea’s requirements to keep personal information secure and to notify you of and report any data breaches involving your data.

  • Other Regions: If you reside in a country or region not specifically listed, you still have the general rights described in this Privacy Policy. We aim to honor any applicable data rights you might have under your local laws. For example, if you are in California (USA), while Learn Isle is a children’s app covered by COPPA, and thus exempt from certain provisions of the California Consumer Privacy Act (CCPA) when it comes to children’s data, we still value privacy and do not sell personal data. California residents may contact us for a notice of any third-party data sharing for direct marketing (pursuant to California’s “Shine the Light” law), although we currently do not share personal data for that purpose.

This section is meant to reassure you that no matter where you are located, we are mindful of your privacy rights and our legal obligations.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:

  • Notify You: If the changes are significant, we will provide a prominent notice. For example, we might display an in-app message or alert upon launch of the App, or send an email to parents who have provided contact information, informing you of the updated Privacy Policy. Minor changes (such as clarifications or grammatical fixes) may be simply posted with a new effective date at the top of the Policy.

  • Update the “Last Updated” Date: The top of this Policy will always have the date of the latest revision so you can tell when it was last changed. We encourage you to review this Policy periodically for any updates. Your continued use of Learn Isle after any changes to this Privacy Policy constitutes your acceptance of the changes.

  • Parental Consent for Material Changes: If we make any material changes in how we handle children’s personal information (for instance, if in the future we plan to collect additional personal data from children), we will first obtain verifiable parental consent as required by COPPA before those new practices are implemented. We will also update this Privacy Policy and give parents direct notice of the changes in data practices, allowing you the opportunity to review the new practices and consent or refuse as appropriate.

We keep past versions of this Privacy Policy available upon request so you can see how our policies have evolved. If you have any concerns about changes, please contact us and we will address them.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or the data practices of Learn Isle, please do not hesitate to contact us:

Grid Solution Bilişim Ve Yazılım Ticaret Limited Şirketi
(Developer of Learn Isle)
Address: Esentepe, Büyükdere Cd. No:175/7, 34394 ÅžiÅŸli, Ä°stanbul, Turkey
Email: contact@inpocket.ai
Phone: +90 538 399 45 22

You can reach out in either English or Turkish (or your preferred language, if possible we will translate and respond). We will do our best to respond promptly to your inquiry, typically within a few business days.

If you are contacting us to exercise a privacy right (such as accessing or deleting data), please clearly describe your request and, if applicable, include the username or device information associated with your child’s use of the App so we can locate relevant records. For your child’s safety and privacy, we may require additional verification information and proof of your identity and relationship to the child.

Thank you for reading our Privacy Policy. We are dedicated to creating a safe, fun, and educational experience for your child, and that includes protecting their privacy. Your trust is important to us, and we welcome any feedback on how we can improve our privacy and security practices.

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